Managing Your Billing and Invoices
This article provides an overview of the billing tools available to Seamless organization owners and approved administrators, including subscription details, invoices, Credit Back Protection, and payment methods.
Organization owners and approved administrators can use the Billing page in Seamless to:
- View current subscriptions and products
- Review credit refresh dates
- Access and download invoices
- View credits refunded through Credit Back Protection
- Add or update payment methods
Accessing the Billing Page
To access your organization’s billing information:
- Log in to your Seamless account.
- Click your account icon in the bottom-left corner.
- Select Settings.
- Navigate to Billing.
The Billing page displays your organization’s current subscriptions, active products, and applicable credit refresh dates.
Downloading an Invoice
You can find your organization’s previous invoices in the Invoices section at the bottom of the Billing page.
To download an invoice:
- Locate the invoice you want to download.
- Click the three-dot menu next to the invoice.
- Select Download.
Changing Your Card on File
To add a new payment method:
- Navigate to the Payment Methods section.
- Select Add Credit Card.
- Enter the new card information.
- Save your changes.
To remove an existing card from your account, contact the Seamless Billing Team for assistance.
Viewing Credit Back Invoices
The Credit Back Invoices section displays credits that were automatically returned for contact research results with an invalid primary email address.
These credits are provided as part of Seamless Credit Back Protection.
Learn more about Credit Back Protection.
