Seamless AI uses two types of credits to power your searches, premium features, and automation workflows: Standard (Lead) Credits and Universal Credits. Each type plays a different role in how you research contacts and use advanced features across the platform. For users with access to Buyer Intent, they have a select number of Intent Topics to use with Buyer Intent searches. This article breaks down how both credit systems work, how they’re consumed, and how they apply to your license.
What Are Standard Credits?
Standard Credits, sometimes referred to as lead credits, are used when researching contact profiles. These credits are used exclusively for researching and unlocking contacts. Whether as part of Contact Search, in a Company Org Chart, or when using the Seamless.AI Chrome Extension, clicking the blue “Find” button will use 1 Standard Credit.
For each contact researched, one Standard Credit will be used. Users can keep track of remaining credits in the purple box in the top right corner of the Search page.
The amount and rate Standard Credits are available depends on the user’s or organization’s Seamless.AI license type.
License Types & Daily Standard Credits
- Free License - Users receive 50 Standard Credits. On a Free License, credits do not replenish.
- Basic License - Users receive 250 Standard Credits per month. This amount will refresh monthly on the date of when the contract started.
- Pro License - Users receive 1,000 Standard Credits per day. This amount will refresh daily at midnight Universal Time (UTC).
- Universal Credits Package - A package of Universal Credits is purchased at the start of the contract. Universal Credits do not replenish, and can be used on AI Assistant, Enrich, Autopilot, or as Standard Credits.
If you are looking on how to assign licenses to other users in your organization, check out this article: Assigning Licenses/Credits and Managing your Organization
What Are Universal Credits?
Universal Credits allow for more flexibility on overall platform usage with ability to research contacts, but also use additional features such as Autopilot, AI Assistant, Enrich, and Job Changes.
- Autopilot Searches: Run automated large-scale contact research without going one by one.
- Data Enrichment: Upload a list and enrich missing contact or company information.
- AI Assistant: Use Universal Credits to ask questions, refine targeting, write messages, and more.
- Job Change Enrich: Monitor job changes across your saved leads and companies.
- Contact Research
These credits can be used at your pace over the premium features. Universal credits provide scalability, allowing users to adjust their resource allocations to meet requirements without having to make separate purchases for each service.
Universal Credits are purchased in bulk based on you and your organization’s needs and added to your account’s credit pool. Universal Credits are available to use at your pace. Admin can customize if credits are used from the organization’s total available credits at users’ desired pace or set a credit user limit per desired refresh period. If you run out of credits, you can simply purchase more Universal Credits.
If you are looking on how to Universal Credits to other users in your organization, check out this article: Assigning Licenses/Credits and Managing your Organization
Migration to Universal Credits
As of December 2025, all legacy premium credits are being transitioned to Universal Credits. If your account at the time had premium credits, specific to Data Enrich, Job Changes, AI Assistant or Autopilot, these credits have been migrated to Universal Credits. Premium Credits will be transferred to Universal Credits as a 1 to 1 transfer. For example, if you have 1,500 Enrich Credits, these will be transferred to 1,500 Universal Credits.
With the migrated credits, you can now use them flexibly across any premium feature, other than Buyer Intent, not just the feature they originally belonged to.
With migration, if users want access to any premium features, they will purchase Universal Credits. Users will no longer purchase credits for a specific premium feature.
Buyer Intent Topics
Buyer Intent is the final premium feature. Unlike other features that require credits to use, Buyer Intent requires the purpose of Intent Topics. Intent Topics are available and shared between your Seamless.AI organization.
Users search for Intent Topics relevant to your offerings by category, keywords, or phrases. View the number of available Intent Topics available in the purple box in the top right corner.
Interested in learning more about Buyer Intent and Intent Topics? Check out this article: Buyer Intent Data