Seamless Credit and License Types

Seamless uses Universal Credits to power your searches, premium features, and automation workflows.

Legacy accounts may have used Standard Credits, sometimes referred to as Lead Credits, but have been converted to Universal Credits. Standard Credits were only eligible to use on Contact and Company Searching, so the conversion to Universal Credits give users more functionality than previously. 

For users with access to Buyer Intent, they have a select number of Intent Topics to use with Buyer Intent searches. This article breaks down how both credit systems work, how they’re consumed, and how they apply to your license.

What Are Universal Credits?

Universal Credits allow for more flexibility on overall platform usage with ability to research contacts, but also use additional features such as API Access, Autopilot, AI Assistant, AI Campaigns, and Data Enrich.

• Autopilot Searches: Run automated large-scale contact research without going one by one.
• Data Enrichment: Upload a list and enrich missing contact or company information.
• AI Assistant: Use Universal Credits to ask questions, refine targeting, write messages, and more.
• Job Change Enrich: Monitor job changes across your saved leads and companies.
• Contact Research
• AI Prompts and Campaigns: Generate custom messaging to contacts automatically at scale based on your unique prompt and messaging. 
• API Access: Seamless Owners and Admins have access included to build, launch, and monitor API keys to integrate Seamless with your other favorite workflow platforms. 

Users can track remaining credits in the top right corner of the platform. This will show the available credits remaining for the user or organization, depending on how the account is configured.

How Credits Are Used

Credit consumption depends on the feature being used.

• Contact Search: Researching a contact uses credits based on your Contact Data preference in settings. Clicking Find uses 1 credit for emails only, 5 credits for phones only, or 6 credits for full contact data including emails, phones, and all available profile information.
• Data Enrich: Enriching a contact uses credits based on your Contact Data preference in settings. Data Enrich will use 1 credit per contact for emails only, 5 credits for phones only, or 6 credits for full contact data including emails, phones, and all available profile information.
• AI Assistant: Each interaction or refinement in AI Assistant uses credits. Simple requests cost less and longer, more detailed requests may cost more depending on what you ask AI to do.
• Autopilot: Researching a contact with Autopilot uses credits based on your Contact Data preference in settings. Autopilot will use 1 credit per contact for emails only, 5 credits for phones only, or 6 credits for full contact data including emails, phones, and all available profile information.
• AI Prompts and Campaigns: AI Prompt and Campaigns use credits to generate messaging for contacts. AI Prompts and Campaigns use credits based on the prompt you write and the work you ask AI to do. Preview your prompt to see the exact credit cost before running it. Simple requests cost less and longer, more detailed requests cost more.‍
• API: API calls use Universal Credits dependent on the task that is being performed. Learn more about the credit usage for API calls here: Seamless API Overview

License Types & Credit Allowances

• Free License - Users receive 50 Universal Credits. On a Free License, credits do not replenish.
• Bulk Purchase Pool Credits - A set amount of bulk credits added to your organization’s shared credit pool at the start of the contract or purchase.
  
  These credits can be used at your organization’s pace and do not automatically replenish. If your organization runs out of Universal Credits, additional credits can be purchased.

Seamless Owner and Admins can customize if credits are used from the organization’s total available credits at users’ desired pace or set a credit user limit per desired refresh period. If you run out of credits, you can simply purchase more Universal Credits.

• Pro License - Users receive 10,000 Universal Credits per month. These credits refresh monthly on the contract date.
• Basic License - Users receive 250 Universal Credits per month. This amount will refresh monthly on the date of when the contract started. 
• Legacy Standard Credit Pro License - Users receive 1,000 Universal Credits (previously Standard Credits) per day. This amount will refresh daily at midnight Universal Time (UTC). These Legacy Standard Credit packages only apply to eligible legacy accounts created before April 1, 2026. Legacy Standard Credit Licenses are no longer available for new purchase.

If you are looking on how to assign licenses to other users in your organization, check out this article: Assigning Licenses/Credits and Managing your Organization

Migration to Universal Credits from Standard Credits

Standard Credits, sometimes referred to as lead credits, were used exclusively for researching and unlocking contacts.

As of June 2026, all legacy Standard and premium credits are being transitioned to Universal Credits. If your account at the time had premium credits, specific to Data Enrich, Job Changes, AI Assistant or Autopilot, these credits have been migrated to Universal Credits. Premium Credits will be transferred to Universal Credits as a 1 to 1 transfer. For example, if you have 1,500 Enrich Credits, these will be transferred to 1,500 Universal Credits. 

With the migrated credits, you can now use them flexibly across any premium feature, other than Buyer Intent, not just the feature they originally belonged to.

Buyer Intent Topics

Buyer Intent is the final premium feature. Unlike other features that require credits to use, Buyer Intent requires the purpose of Intent Topics. Intent Topics are available and shared between your Seamless organization.

Users search for Intent Topics relevant to your offerings by category, keywords, or phrases. View the number of available Intent Topics available in the topics box in the top right corner.

Interested in learning more about Buyer Intent and Intent Topics? Check out this article: Buyer Intent Data