Discover how validation scores in Seamless.AI provide confidence levels for email addresses and phone numbers, optimizing outreach success.

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Identifying Email Validation Scores

Seamless.AI collects professional contact information from multiple sources of data throughout the web, gathering hundreds of data points related to contacts and companies. As emails are identified and added to contact profiles, our AI runs them through a validation process. Based on results of the validation process, each email is assigned a Email AI category:

• Valid: Safe for sending. Email is validated as the correct email for this contact.
• Accept All: Safe for sending, pending total AI score. Email is validated to accept emails for any email address at this domain, but can't be completely verified to be the exact email for that contact.
• Unknown: Send with care. Email can't be validated at this time. We will continue to check for a validation response over the following 25 hours after the contact is found within Seamless.AI.
• Invalid: Do not send. Email has been invalidated, so we would not recommend sending to this contact and it will most likely provide a bounce-back.
• Do Not Mail: These Emails have been identified as a "Do not Contact" email or a suppressed status meaning that the users should be contacted at your own risk.

Access emails and respective Email AI categories through Contact Profiles. Click on the contact’s name to open their Contact Profile, and then access email(s) through the Email section. Email AI category will be displayed on the left side, and the related Total AI Confidence score on the right side.

Navigating Email AI Validation

If a Small Bounce Rate is Okay (Preferred workflow for most users): Target both Valid and Accept All emails with your workflow. When targeting Accept All emails we typically recommend only referring to those with a 50% or higher confidence score. This will ensure that this email has the highest likelihood of success based on data available in our sources and allows you to target a larger group beyond only valid emails.

‍Minimizing Bounce Completely: If your company or email marketing software requires you to have a very minimal bounce rate you will want to only use Valid status emails. Valid emails have the highest confidence and will ensure you are only reaching out to verified and confirmed emails.

Phone Validation

Phone numbers are marked with a check based on a number of factors, including count, recency and source of the data available for that contact and that specific data point.