Custom mappings can be utilized to map a static or set value into your CRM to ensure that you can have information sent in to your system given it is a required field and it does not line up with a Default Seamless field.
Custom mappings can be utilized to map a static or set value into your CRM to ensure that you can have information sent in to your system given it is a required field and it does not line up with a Default Seamless field.
1. Click on the User Icon in the bottom left hand corner followed by Settings and CRM Setup.
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2. Scroll down to the bottom of the page and click the "Create Custom Mapping" button. From here a Static value can be filled out within the Seamless.AI Field section and a field to import this value into can be selected from your CRM fields.
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