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Which one is better, UPS or FedEx? *cue the Jeopardy thinking music*
This classic showdown of the transportation industry is like asking whether a Peterbilt or a Kenworth is better.
The answer really depends on what you’re looking for. What both FedEx and UPS do have in common, however, is that they’re both transportation titans that touch on all points of the industry’s ecosystem.
In transportation sales, scoring a deal with big-name prospects like FedEx or UPS would be like hitting a home run. How do you land big contracts with multinational corporations in the transportation industry?
It all starts with prospecting the right transportation companies.
Prospecting in the transportation industry isn’t just about getting from point A to point B; it’s about taking the wheel and navigating bumpy roads in real-time while ensuring your cargo–whether it’s physical goods or client relationships–arrives safely and on time.
Just as a seasoned truck driver needs to know how to navigate the road life, transportation sales professionals need to understand the landscape, time constraints, and end goals of each of their prospects.
Looking to get started with prospecting in the transportation industry? Use this prospecting guide to help you on your journey.
You’ll learn:
- The current state of the transportation industry
- How to define your market and ideal prospects in transportation
- The tools you need to do research and collect data
- Sales outreach strategies for transportation prospecting
The current state of the transportation industry
The transportation industry isn’t just about truck driving. There’s so much more that goes on behind the scenes of the transportation process that most people aren’t aware of.
Here are some of the most interesting things happening in the transportation industry right now to help companies operate smoothly and more efficiently to get to their final destination.
1. Telematics and Big Data
Telematics involves using GPS and onboard diagnostics to record and transmit vehicle data. This data can be analyzed to improve route efficiency, monitor driver behavior, and even predict vehicle maintenance needs. It’s like having a crystal ball for fleet management.
Here’s a diagram of how telematic systems work in the transportation industry by GeoLab:
Nowadays, most trucking and transportation companies use telematics systems to know exactly where every truck and driver’s location is and where they’ve been to stay up-to-date on the status of every load.
For example, Uber has a telematics platform called DataCentral to provide users with insights into big data applications and queries.
2. Electric and autonomous trucks
We can’t talk about the transportation industry without talking about how electric and autonomous cars are taking over the world.
Maybe you’ve seen more Teslas taking up the roads lately, but have you heard of electric and autonomous trucks?
According to Fortune Business Insights, the autonomous truck market is projected to grow from $35.51 billion in 2024 to $76.01 billion in 2032. There’s no doubt that we’ll continue to see the rise of electric and autonomous vehicles taking over the market in the near future.
Companies like Tesla and Nikola are developing electric trucks with impressive ranges, with the promise of increased safety and efficiency on long hauls using autonomous technology.
Imagine being able to deploy autonomous trucks on coast-to-coast trips for long distance haulage without human intervention. The future is here–and it’s looking like trucks with no physical person in the driver’s seat.
3. Blockchain for supply chain transparency
Thought blockchain was only for cryptocurrency? Think again.
Several industries like the financial sector and the transportation industry are capitalizing on this new technology.
In the transportation industry, blockchain helps create secure, decentralized ledgers that records all transactions and movements of goods along the supply chain. This allows everyone in the supply chain pipeline to access the same information in real-time.
The benefits of using blockchain technology in the transportation industry are threefold:
- Transparency: All parties can view the status of shipments in real-time with clear proof of record of where goods are and their conditions. This reduces disputes and enhances trust.
- Efficiency: Data sharing and automation is streamlined to remove the downtime of information transfer, leading to faster delivery times and lower costs.
- Security: You can’t alter records once they’re recorded in a blockchain supported supply chain. This makes sure the data is secure and maintains the integrity of the data.
Blockchain technology is being used to enhance transparency and security in the supply chain. By providing a decentralized ledger of all transactions, it ensures that every step of the transportation process is recorded and verifiable.
Example: Walmart uses blockchain to track the journey of its produce, ensuring food safety by tracing contamination sources quickly and efficiently.
More emerging trends in the transportation industry
- Green Logistics: Companies are adopting green logistics practices to reduce their carbon footprint. For example, DHL has committed to zero emissions by 2050 and is investing in electric vehicles and energy-efficient warehouses.
- Last-Mile Delivery Innovations: The final step in the delivery process is often the most challenging and expensive. Innovations like drones, autonomous delivery robots, and urban micro-hubs are being tested to streamline this process. Case in point: Amazon is experimenting with drone deliveries to reduce delivery times and costs in urban areas.
- Driver Assistance and Safety Technology: Advanced driver-assistance systems (ADAS) are being integrated into trucks to enhance safety. Volvo’s new trucks come equipped with ADAS that can automatically brake to avoid collisions and maintain a safe distance from other vehicles.
- E-commerce impact: Companies like FedEx and UPS have expanded their fleets and invested in advanced logistics technologies to keep up with the surge in online shopping.
- Digital freight matching: Platforms that match shippers with carriers in real-time operate like Uber for trucks, increasing efficiency, reducing empty miles, providing shippers with instant access to available carriers.
How to start prospecting in the transportation industry in 4 steps
Prospecting in the transportation industry is like mapping out a cross-country freight route. You have to start with planning the route, loading the cargo, mapping out pit stops, navigating roadblocks, tracking the progress, delivering the cargo and reviewing the journey.
One wrong turn or miscalculation, and your whole route can be derailed with long delays and other unexpected issues.
Each step requires careful planning and consideration to make sure you’re all set for the long haul ahead of you.
We break down each step for you below.
Step 1. Defining your market and ideal prospects in transportation
Defining your target market is always the first step to prospecting, whether you’re in the logistics, transportation, or any other sector of business.
It’s like when you first start planning your cross-country freight route. You need to figure out what is the most cost-effective and efficient way to get the shipment to its destination.
With list building, you need to know which companies (destinations) are the most promising and align with your goals. This is basically the stage where you’re identifying your total addressable market.
Figuring out your TAM is twofold:
- Narrowing down the companies you want to target
- Identifying your ideal prospects and their titles
Here are some of the most common types of companies you’ll find in the transportation industry:
- Freight Forwarders: These companies arrange the transportation of goods on behalf of shippers. They manage logistics, including shipping, storage, and paperwork.
- Third-Party Logistics (3PL) Providers: They offer outsourced logistics services, including transportation, warehousing, and distribution
- Full Truckload (FTL) Carriers: These companies transport large shipments that fill an entire truck. They usually go directly from the pickup location to the delivery location.
- Less Than Truckload (LTL) Carriers: They handle smaller shipments that don’t fill a whole truck. They consolidate multiple shipments from different customers into one truck.
- Ocean Freight Carriers: These companies operate large cargo ships that transport goods across oceans. They handle international shipping for bulk goods.
- Port Operators: They manage the operations of ports where ships load and unload cargo. They ensure smooth handling and storage of goods at the ports.
- Air Cargo Carriers: These companies transport goods by air, offering fast shipping options for long distances. They are ideal for urgent or high-value shipments.
- Freight Forwarders with Air Services: Some freight forwarders specialize in arranging air freight services, handling logistics and documentation for air shipments.
- Rail Freight Operators: They transport goods by train, which is efficient for large volumes and long distances. They often carry heavy or bulk items like coal, chemicals, or automobiles.
- Intermodal Transport Providers: These companies use multiple modes of transportation, such as rail and truck, to move goods. They offer flexibility and cost savings.
- Parcel Delivery Services: Companies like FedEx, UPS, and DHL specialize in delivering small packages quickly. They are known for their reliable and fast delivery services.
- Same-Day Delivery Services: These providers focus on ultra-fast delivery within the same day, often for e-commerce and retail businesses.
- Warehouse Operators: They provide storage solutions for goods. They might also offer additional services like inventory management and order fulfillment.
- Distribution Centers: These facilities handle the sorting, packing, and distribution of goods to various locations. They play a key role in the supply chain.
- Bus and Coach Operators: Companies that provide public bus services or private coach services for passengers.
- Rail and Subway Operators: They manage passenger trains and subways, ensuring efficient and safe transit for people.
- Refrigerated Transport Providers: These companies transport perishable goods, like food and pharmaceuticals, that require temperature-controlled environments.
- Hazardous Materials Transporters: They specialize in safely transporting dangerous goods, like chemicals and flammable materials.
- Last-Mile Delivery Services: Companies that handle the final leg of delivery from a distribution center to the customer's doorstep
- Fulfillment Centers: These facilities manage the storage, packing, and shipping of products for e-commerce businesses.
Step 2. List-building tips for transportation prospects
Next, it’s time to load the cargo and map out your pit stops. In other words, gather as much information as you can about your dream customers and start segmenting your prospects.
This part might take the most time as you’re sifting through large amounts of demographic information, firmographic data, and more.
List building is essentially loading up your truck with the right cargo to make sure you’re only spending time on the most valuable and high-priority goods.
Spend some time gathering information about your prospects, like contact details, company size, and pain points,
The next part of list-building in the transportation industry is all about segmenting your prospects into the most important, high-value accounts that you want to pursue. It’s like planning out your pit stops for the most optimal refueling plan. You can segment your prospects into different categories by industry, size, needs or any other characteristics to make sure you’re being efficient with your outreach efforts.
Here are some ways to help you start building your lists with the most high-value transportation prospects:
- Leverage industry associations and networks. Groups like the American Trucking Associations (ATA), International Air Transport Association (IATA), or the Council of Supply Chain Management Professionals (CSCMP) often provide member directories and networking opportunities.
- Use prospecting search engine tools. Seamless.AI helps you find prospects in any segment of the transportation industry to find top leading companies and contacts to build your TAM in real-time.
- Go to transportation conferences and trade shows. Start prospecting in-person at events like the North American Commercial Vehicle Show or the Intermodal Association of North America (IANA) Expo to collect business cards, attend sessions, and network in real-time,
- Use transportation-centered databases and directories. You can find more niche tools like FreightWaves SONAR to find data and analytics on freight movements and company information to identify active players in the industry, or The Top 100 lists by Transport Topics to find leading companies in various transportation segments.
- Monitor regulatory filings and compliance databases. Check the Federal Motor Carrier Safety Administration (FMCSA) for up-to-date information on trucking companies’ safety records and compliance status, or the U.S. Department of Transportation (DOT) to find registered carriers and brokers.
- Analyze freight patterns and economic reports. You can go through port authority reports to find active importers and exporters using statistics on import and export volumes for key shippers. You can also track indices like the Baltic Dry Index (BDI) for more insights on active shipping companies.
- Industry forums and discussion boards. Engage in conversations like Reddit’s r/logistics or specialized industry boards.
- Tap into load boards and freight marketplaces. Platforms like DAT and Truckstop.com help you find freight and active companies looking for transportation solutions, or use websites like Freightos and Flexport that connect shippers with carriers.
Step 3. Crafting your value proposition
Once you’ve mapped out the most optimal route for your cross-country freight haul, it’s time to do some more preemptive and proactive roadmapping.
Crafting your value proposition is all about navigating roadblocks and tracking your progress. You need to be able to anticipate detours or challenges like knowing how to navigate the complex web of decision-makers and competitive markets. You also need to monitor your leads to make sure you’re staying on the right track with your timely delivery.
Here are a few things to keep in mind:
- Know how to pitch your unique selling points: What sets your transportation services apart from competitors in your industry?
- Tailor your messaging: Customize your pitch to make sure your value resonates with what your prospects need. It’s like making sure you’re delivering the right goods to the right destination at the right time.
- Use CRM tools and tracking tools: Modern freight routes use GPS to track progress and get goods to your customers on time. Use CRM systems to monitor your outreach efforts and follow up with prospects in a systematic way.
Step 4. Outreach strategies
Transportation prospects care about operational efficiency, cost savings on fuel and maintenance, regulatory compliance, and the “latest and greatest” technology in the industry.
So how do you get your sales messaging to resonate with transportation clients?
According to Benjamin Kowalski, the Director of Transportation of Wellert Trucking on the Freight 360 Podcast,
“Your expectations should be aligned with the market, not with your personal desires…Think about what the person you’re talking to is expecting vs what they’re hearing. If you’re way out of tune with what the other person is expecting or feeling, you just seem way out of touch.”
Your best bet when reaching out to these prospects is to deliver value right away in alignment with their expectations, especially at the first point of contact.
Here are some tips and examples for transportation sales outreach:
- Share success stories and testimonials: “See how [client[ improved their delivery efficiency by 30% with our system.” or “[Client] used our platform to save thousands on fuel costs.”
- Emphasize operational efficiencies, cost savings, and streamlined management: “Optimize your dispatch and routing to save X amount of hours to improve delivery times.” Or “Here’s how our management system helps you enhance driver satisfaction and retention.”
- Simplify compliance: “Our easy-to-integrate solution helps you stay 100% compliant with the latest ELD mandates without the headache.”
The bottom line of reaching out to prospects in the transportation industry is to focus on value-driven messaging.
Prospecting transportation companies with Seamless.AI
Delivering the cargo to the right people in a timely manner using the most efficient freight route is a process that requires a ton of planning ahead. The same goes for prospecting the right transportation companies.
Focus on communicating your value to prospects with tangible benefits like ROI and case studies. You have a better chance of capturing high-value prospects in the transportation industry by delivering solutions and high perceived value.
🗒️ Want to start prospecting transportation companies in real-time? We’ve created a directory of the top transportation companies in the US using fresh data updated in real-time using our prospecting AI platform.