Viewing Email Limits with Connect

Seamless displays email limit icons throughout the platform, especially within Campaigns, to help you track how many emails have been sent, to display your progress to your daily send limits.

These icons give you a quick, at-a-glance view of your email activity across:

• Individual campaigns
• All inbox activity (campaigns, bulk sends, and individual emails)

What the Email Limit Icons Show

There are two main types of email limit indicators in the platform:

1. All Emails Limit Icon

• Represents your total daily send limit across all inbox activity, including campaigns, bulk sends, and individual emails.

• Appears on the Activity Page, Email Settings, Campaigns, and within notification banners if your overall daily quota has been reached.
• This helps you monitor your entire account’s sending volume in real time.

If no limit has been set, you’ll see “--” in place of a number on the daily send limit. This means there is no limit to the number of emails sent out for that campaign for the day. 

2. Campaign Email Limit Icon

• Appears in the top-right corner of an individual campaign.
• Shows how many emails have been sent today for that specific campaign versus your set daily campaign send limit.

• If you set a campaign send limit (e.g., 300 emails per day), Seamless will stop sending once that limit is reached. Any remaining emails will be scheduled to send during the next open send limit window, likely the following day.
  

Setting Your Email Limits

• You can set a daily send limit per inbox directly in your Email Settings.
• Once your campaign or overall inbox reaches its limit, no more emails will be sent that day.

• To modify limits, click the email limit icon or notification banner. You’ll be redirected to your Email Settings, where you can adjust the daily send limit or campaign-specific limit.
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How Campaign Allocations Work

When multiple campaigns share the same inbox, each campaign gets its own allocation from that inbox’s daily send limit. The combined allocations across all active campaigns cannot exceed the inbox’s total daily limit. If you need to give one campaign more room, either raise the inbox’s overall limit or lower another campaign’s allocation to free up space.

A paused campaign keeps its allocation but does not count against the inbox’s limit until it resumes. An allocation of 0 means the campaign stops sending from that inbox entirely.

Important: Allocations and daily task limits can only be changed while a campaign is in Draft or Paused status. To make changes to an active campaign, pause it first, make your adjustments, then resume.

What Happens When a Limit Is Hit Mid-Day

Remaining emails stay Active and will be sent as soon as the inbox has room again or when the schedule next opens. Limits reset at midnight in the inbox owner’s timezone. Keep in mind that one-off emails count toward the inbox’s overall daily limit, so a busy day of individual sends can reduce what is available for your campaigns.

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Notifications & Banners

When you reach your email limit, Seamless.AI will automatically display a notification banner to inform you:

• Campaign Notification Banner - Appears when your campaign-specific daily limit has been reached.‍
• All Emails Notification Banner - Appears when your total daily send limit across all inboxes has been met.

These banners provide options to:

• Edit your send limits directly from the banner
• Wait until the next day when your limits automatically reset
• Schedule unsent emails for a different time or day. 

Tips & Best Practices

• Review your campaign and account-wide send limits regularly.
• Set realistic limits to avoid hitting caps mid-campaign.
• If you frequently reach your daily quota, consider distributing sends across multiple inboxes.
• Keep your contact lists clean to maintain deliverability and reduce wasted sends.