Frequently Asked Questions (FAQs)

This article provides a comprehensive list of frequently asked questions (FAQs) designed to assist customers in finding quick, clear answers to common Seamless.AI inquiries. Perfect for both new and seasoned users, this FAQ is a go-to reference for optimizing their experience.

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Frequently Asked Questions

How Does the Total AI Threshold Work?

Total AI is derived from multiple signals within each piece of data, such as the frequency of the data identified, the source of the data, and validation signals of the data, in addition to elements such as open rate and other success signals. Setting a designated AI threshold empowers users to exclude outdated data, concentrating their attention on contacts that meet or surpass the specified threshold.

Is Contact Preview Available? How Does It Work?

Users can access a contact profile by utilizing a search credit through the Find or Find All functions. As a real-time search engine, Seamless.AI pulls information in real time, ensuring that users receive the most current and accurate data for their prospecting needs.

Can I Exclude Certain Criteria from My Search?

To exclude specific criteria, simply choose the Exclude option from the drop-down menu or place a ‘-’ symbol in front of the criteria you wish to remove. This ‘-’ functionality is available in filters with typing options, including Company, Title, and Keywords, offering users greater control over their search results.

How Often Is Data Updated in Seamless.AI?

Seamless.AI operates as a real-time search engine, retrieving contact information based on various pings including digital foot-printing. This means that the information provided for each contact is the most up-to-date and comprehensive data available at the time of the search, ensuring users have access to the latest insights for their prospecting efforts.

Are There Usage Limits or Restrictions?

Usage limits and restrictions with Seamless.AI may vary depending on the subscription plan or license type.

Basic License Users: 250 credits/month.

Pro License Users: 1,000 credits/day resetting at Midnight EST

Universal Credits: No restrictions or limits apply to universal credits. Users can search until their credit pool is depleted.

Customer Support Center

• Knowledge Management: Find tutorials, videos, articles, and more! Explore the Seamless.AI Knowledge Base.
• On-Demand Training: Level up with our library of on-demand lessons, training, and education. One of our experts will teach you, and a small group of peers, the ins and outs of Seamless.AI with interactive webinars for salespeople, marketers, recruiters, and more. Learn more in the Seamless.AI platform!
• Email Support: Email us at help@success.seamless.ai
• Call Support: Call us at +1.614.665.0450
• Submit a Support Ticket: Submit a support ticket here.

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