The Search Filters Changed Everything
Curtis works at TCS, a multi-site energy management platform. Throughout his career, he has worked in sales for as long as he can remember.
Prior to using Seamless, he was calling the numbers on their database, but their database was only as good as the information put into it. Which meant that the information was old and came from another database source, or previous reps had put it in there.
As a result, they were calling all the wrong people, such as tech and service guys. When really, they needed to call Facility Directors and Managers, because those were the decision makers who could actually pull the trigger on those deals.
Before, he would try to look up people on the free version of LinkedIn, since he didn't have Sales Navigator.
So whatever information you could get from LinkedIn, maybe they'll give you a name, but you basically got stymied. You would call the gatekeeper and just try different sales techniques to get around them. But if you didn't have a name, it was really tough cause they knew for sure you were a sales guy, so that made it real tough.
As a result, he made a lot of redundant phone calls, which got him nowhere and spinning his wheels.
For instance, he had a large banking account that was gaining a bit of traction. However, he was met with the same problem. He was talking to a lot of service techs, and there were so many layers, they're not even the ones in charge. They were being managed by a management company.
Unfortunately, he didn't know anybody, and had a tough time reaching decision makers.
At the time he was doing about $20K MRR.















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